Four services that cover the whole distance between an Indonesian producer and your warehouse door.
You send a spec. We go and find who can actually fill it this season, at the grade you asked for, and we tell you the honest lead time.
Because we buy from the farm and the drying yard rather than resell another trader's offer, the price you see is our price plus one clear margin. If a product is thin this month we say so instead of quietly downgrading the lot.
We look at the goods with our own eyes before they are booked, and you see what we see.
For dried products we check moisture, foreign matter, colour and smell. For fresh marine products we check the cut, the water, the cold chain and the box. For briquettes we check ash, moisture and dimension tolerance against the sheet you approved.
The part that usually goes wrong. We keep it boring.
Documents are prepared in Batam and sent to you in draft before anything is stamped, so a wrong HS code or a misspelled consignee gets fixed on a screen instead of at a customs counter.
If you need the same product every month, guessing is expensive. We keep a harvest calendar for the crops we handle and tell you when a price is about to move, when a season is closing, and when it is worth buying two months ahead.
You send product, grade, volume, destination port and how often you need it. We ask anything that is missing.
A written offer with a validity date, and a courier sample if you want to touch the product first.
Grade, packing, payment terms and shipping window written down and confirmed by both sides before production starts.
Goods collected, checked and photographed. If something is off spec, you hear it from us first.
Draft documents to you, corrections made, container stuffed and sealed with photos sent the same day.
We follow the vessel, then ask how the lot landed so the next one is better.
